Privacy Policy

Controlled SRM Research Group (the "Group") establishes this Privacy Policy (this “Policy”) regarding the handling of personal information on this website.

Article 1. Personal Data

“Personal Data” in this Policy means any information relating to an identified or identifiable natural person.

  1. 1.

    An “identifiable natural person” is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, or location data, an online identifier (including any collected through cookies), or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  2. 2.

    A “cookie” is a small text file which can store details of the customer’s access to this website on the customer’s computer (including devices that can be connected to the internet such as smartphones, tablets, etc.). For details of the use of “cookies” on this website, please see our cookie policy.

Article 2. Methods of Collecting Personal Data

The Group may obtain Personal Data from a data subject who possesses such Personal Data in any of the manners set forth below:

  1. 1.

    Receiving information directly from the data subject:

    Name, date of birth, gender, address, postal code, telephone number, facsimile number, email address, membership ID, password, bank account number, credit card number, company name, department name, job title, IP address, etc.;

  2. 2.

    Collecting and generating information by automated means:

    An online identifier such as a cookie, device information, location information, activity records, etc.;

  3. 3.

    Receiving information from a third party:

    In addition, the Group may obtain Personal Data as stated in Item (1) above using legal and appropriate means indirectly from business partners or related parties, etc.

There may be cases where the Group must obtain certain Personal Data in order to manage its business. In such case, the Group sets forth the Personal Data that must be obtained. If the Group is unable to obtain such Personal Data, this may cause hindrance to the appropriate management of the Group’s business (for example, the Company may not be able to provide all or part of the services to its customers).

Article 3. Legal Basis for Processing Personal Data

Except in the cases set forth below, the Group does not collect, record, organize, transfer or otherwise handle (collectively, “process”) any Personal Data. Even if Personal Data is processed in accordance with the consent given pursuant to the following Item (1), the data subject may withdraw his/her consent at any time.

  1. 1.

    the data subject has given consent to the processing of his/her Personal Data for one or more specific purposes set forth in Article 4 or added or changed in accordance with Article 5;

  2. 2.

    processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

  3. 3.

    processing is necessary for compliance with a legal obligation to which the Group is subject;

  4. 4.

    processing is necessary in order to protect the vital interests of the data subject or another natural person;

  5. 5.

    processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Group; or

  6. 6.

    processing is necessary for the purposes of the legitimate interests pursued by the Group or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of his/her Personal Data.

Article 4. Purposes of Collecting and Using Personal Data / Legal Basis for Processing Personal Data

The Group’s purposes for collecting and using Personal Data shall be as follows.

  1. 1.

    To authenticate individuals on the websites operated by the Group and to provide services on such websites:

    Legal basis: performance of contracts, legitimate interests (including the interests of performing the Group’s business)

  2. 2.

    To make contact as necessary in transactions with the Group and use of products or services, and to send or deliver e-mail newsletters, direct mail and various notifications, etc.:

    Legal basis: performance of contracts, legitimate interests (including the interests of performing the Group’s business) or consent (limited to cases where required by the applicable laws or regulations).

  3. 3.

    To implement campaigns, questionnaires, monitoring and media coverage, etc. relating to this website and the activities of the Group:

    Legal basis: legitimate interests (including the interests of performing the Group’s business/sales operations)

  4. 4.

    To collect and analyze data to maintain and improve convenience and quality relating to this website:

    Legal basis: legitimate interests (including the interests of improving and developing the Group’s services)

  5. 5.

    To distribute and display advertisements and contents, etc. based on attribute information, device information, location information and behavior history, etc.:

    Legal basis: legitimate interests (including the interests of performing the Group’s business/sales operations) or consent (limited to cases where required by the applicable laws or regulations)

  6. 6.

    To improve the operation of this website, and to develop and market new services and products:

    Legal basis: legitimate interests (including the interests of improving and developing the Group’s services)

  7. 7.

    To respond to opinions, inquiries and comments on social networking sites, etc. with respect to the Group:

    Legal basis: legitimate interests (including the interests of performing the Group’s business)

  8. 8.

    To improve the operation of this website, and to develop and market new services and products:

    Legal basis: legitimate interests (including the interests of improving and developing the Group’s services)

  9. 9.

    To improve the operation of this website, and to develop and market new services and products:

    Legal basis: legitimate interests (including the interests of improving and developing the Group’s services)

  10. 10.

    To improve the operation of this website, and to develop and market new services and products:

    Legal basis: legitimate interests (including the interests of improving and developing the Group’s services)

  11. 11.

    To improve the operation of this website, and to develop and market new services and products:

    Legal basis: legitimate interests (including the interests of improving and developing the Group’s services)

Article 5. Changes and Addition to the Purposes of Using Personal Data

  1. 1.

    The Group may only make changes or additions to the purposes of using Personal Data in the event that it is reasonably recognized that such purposes of using Personal Data are relevant to the purposes before such change or addition.

  2. 2.

    In the event that there are any changes or additions to the purposes of using Personal Data, the Group shall notify users or publish an announcement on its websites of any changed or additional purposes of using Personal Data in the manner prescribed by the Group, before processing the Personal Data in accordance with such changed or additional purposes.

Article 6. Management of Processors

In the event that the Group outsources all or part of the Personal Data processing, the Group shall enter into a contract with the processor that includes provisions maintaining confidentiality or otherwise seek an agreement on the terms stipulated by the Group and shall then perform the necessary and appropriate supervision to ensure that the processor safely manages the Personal Data.

Article 7. Provision of Personal Data in Connection with Outsourcing the Processing Thereof

The Group may outsource the processing of Personal Data to the business operators, etc. listed below for the purposes specified in Article 4:

  1. 1.

    Processors such as service providers for providing services relating to the operation of this website; and

  2. 2.

    Attorneys, certified public accountants, certified public tax accountants and other advisors.

Article 8. Provision of Personal Data to Third Parties

The Group shall not provide a data subject’s Personal Data to any third party except in the following cases:

  1. 1.

    where the data subject’s consent is obtained;

  2. 2.

    where the provision of Personal Data is required under the laws and regulations;

  3. 3.

    where it is necessary for the protection of a person's life, body or property, and it is difficult to obtain the data subject’s consent;

  4. 4.

    where it is particularly necessary for the improvement of public health or the promotion of the sound development of children, and it is difficult to obtain the data subject’s consent;

  5. 5.

    where it is necessary to cooperate with a national government agency, a local public body, or a person entrusted thereby in performing the duties prescribed by the laws and regulations, and where obtaining the data subject’s consent may impede the execution of such duties; and

  6. 6.

    other cases specified as exceptions by the laws and regulations.

Notwithstanding the foregoing, if a data subject consents to this Policy, the Group may provide advertising service providers with information that has been processed to reduce the possibility of identifying a specific individual, for the purpose of delivering targeted advertisements.

Article 9. Joint Use of Personal Data

The Group may jointly use the data subject’s Personal Data with other parties as set forth below.

  1. 1.

    Purposes of joint use

    Purposes set forth in Article 4

  2. 2.

    Information to be jointly used

    Personal Data set forth in Article 2

  3. 3.

    Scope of persons that jointly use Personal Data

    The Group and related organizations involved in the operation of this website.

  4. 4.

    Person responsible for managing Personal Data

    13F Pacific Century Place Marunouchi, 1-11-1 Marunouchi, Chiyoda-ku, Tokyo

    Person in charge: Controlled SRM Research Group

Article 10. Cross-Border Transfer of Personal Data

The Group may transfer the data subject’s Personal Data to third countries outside the data subject’s country of residence (or outside the EU for customers in the EU) (the “Cross-Border Transfer”) for the purposes set forth in Article 4.

When transferring a data subject’s Personal Data to a third country, the Group may effect such transfer, in compliance with the applicable laws and regulations, (i) to a country that has received an adequacy decision, (ii) to implement measures required to protect Personal Data, such as execution of standard contractual clauses prescribed by the supervisory authority, or (iii) by obtaining the data subject’s consent.

In the case of a Cross-Border Transfer of Personal Data with the data subject’s consent, the details of such transfer required in accordance with the applicable laws and regulations are as follows.

  1. 1.

    Names of Foreign Countries: [Germany, USA]

  2. 2.

    Personal Data Protection Systems in Foreign Countries: For information on the personal information protection systems in foreign countries, please visit the Personal Data Protection Commission's website (https://www.ppc.go.jp/enforcement/infoprovision/laws/).

  3. 3.

    Measures for Protection of Personal Data Taken by Third Parties to Which Personal Data is Transferred: [The third parties to which Personal Data is provided have taken all measures corresponding to the eight principles set forth in the OECD Privacy Guidelines ((1) Collection Limitation Principle, (2) Data Quality Principle, (3) Purpose Specification Principle, (4) Use Limitation Principle, (5) Security Safeguards Principle, (6) Openness Principle, (7) Individual Participation Principle, and (8) Accountability Principle)].

For detailed information, such as obtaining a copy of the standard contract clauses, etc., please make an inquiry using the inquiries counter specified in Article 14.

Article 11. Safety Control Measures

The Group shall take necessary and appropriate organizational, personal, physical and technical security control measures to protect the information obtained. For details of the safety control measures, please make an inquiry using the inquiry counter specified in Article 14.

Article 12. Right Pertaining to Personal Data

Data subjects may contact the counter specified in Article 14 at any time to exercise their rights to the Personal Data held by them. Upon receiving such a notice from a data subject, the Group shall respond appropriately in accordance with the laws and regulations applicable in the jurisdiction of the data subject. Depending on the applicable law, the rights relating to the data subject’s Personal Data may include the following:

  1. 1.

    Right of access;

  2. 2.

    Right of rectification;

  3. 3.

    Right to erasure (right to be forgotten);

  4. 4.

    Right to restrict processing;

  5. 5.

    Data portability rights;

  6. 6.

    Right of objection;

  7. 7.

    Right not to be subject to a decision based solely on automated processing, including profiling; and

  8. 8.

    Right to challenge the supervisory authority.

Article 13. Personal Data Retention Period

The Group shall retain Personal Data for the retention period legally specified in each EU member state and in Japan. The Group shall immediately and safely delete Personal Data after the elapse of such period unless it is necessary for the execution of contracts or other processing purposes.

Article 14. Safety Control Measures

For inquiries about this Policy, please contact the counter of the controllers below:


[Controlled SRM Research Group]

Email: info@c-srm.org